# Use Cases

## Use Cases <a href="#principais-funcionalidades" id="principais-funcionalidades"></a>

IDPay can be used in various use cases and in many different ways. Below, check out the possible use cases and their correlations.

### Checkout

<table><thead><tr><th>Application</th><th>Method of use<select><option value="fgrWYqVI61DJ" label="Integrated" color="blue"></option><option value="cNtvAMxNjcSR" label="Manual" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web</td><td><span data-option="fgrWYqVI61DJ">Integrated</span></td><td>SDK / Redirect</td></tr><tr><td>Mobile</td><td><span data-option="fgrWYqVI61DJ">Integrated</span></td><td>Webview</td></tr></tbody></table>

{% hint style="success" %}
**Tips to increase your conversion**

* Make it clear to your customer that the CPF on the order must match the cardholder's CPF;
* Contextualize to your customer that they will be able to perform an identity validation to have their order approved. Messaging focused on security tends to yield higher conversion;
* Clearly inform your customer that if they do not complete the identity validation, their order may be declined;
* Once the user finishes the identity validation, let them know that the order will still be under review.
  {% endhint %}

## Pre-analysis table

<table><thead><tr><th width="184">Application</th><th width="267">Method of use<select><option value="yA3UJdWCEQYH" label="Manual" color="blue"></option><option value="dH00SMCR4SlN" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="dH00SMCR4SlN">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="yA3UJdWCEQYH">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
&#x20;**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security tends to have higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send identity validation requests as close as possible to the moment of purchase (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

## **Analysis table tool**

<table><thead><tr><th width="177">Application</th><th width="277">Method of use<select><option value="x4W91q56DvXk" label="Integrated" color="blue"></option><option value="cueqiNV1N5dP" label="Manual" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="x4W91q56DvXk">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="cueqiNV1N5dP">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
&#x20;**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send the identity verification requests as close as possible to the moment of the customer's purchase (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

## Sales recovery

<table><thead><tr><th width="185">Application</th><th width="257">Method of use<select><option value="apBizgVyL35O" label="Manual" color="blue"></option><option value="G5GEIfR2F4uE" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="G5GEIfR2F4uE">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="apBizgVyL35O">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send identity validation requests as close as possible to the customer's purchase moment (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

### Credit Card Onboarding

<table><thead><tr><th width="217">Application</th><th width="259">Method of use<select><option value="apBizgVyL35O" label="Manual" color="blue"></option><option value="G5GEIfR2F4uE" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile / Mobile</td><td><span data-option="G5GEIfR2F4uE">Integrated</span></td><td>REST API</td></tr></tbody></table>