> For the complete documentation index, see [llms.txt](https://devcenter.unico.io/unico-idpay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://devcenter.unico.io/unico-idpay/en/about-idpay/use-cases.md).

# Use Cases

## Use Cases <a href="#principais-funcionalidades" id="principais-funcionalidades"></a>

IDPay can be used in various use cases and in many different ways. Below, check out the possible use cases and their correlations.

### Checkout

<table><thead><tr><th>Application</th><th>Method of use<select><option value="fgrWYqVI61DJ" label="Integrated" color="blue"></option><option value="cNtvAMxNjcSR" label="Manual" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web</td><td><span data-option="fgrWYqVI61DJ">Integrated</span></td><td>SDK / Redirect</td></tr><tr><td>Mobile</td><td><span data-option="fgrWYqVI61DJ">Integrated</span></td><td>Webview</td></tr></tbody></table>

{% hint style="success" %}
**Tips to increase your conversion**

* Make it clear to your customer that the CPF on the order must match the cardholder's CPF;
* Contextualize to your customer that they will be able to perform an identity validation to have their order approved. Messaging focused on security tends to yield higher conversion;
* Clearly inform your customer that if they do not complete the identity validation, their order may be declined;
* Once the user finishes the identity validation, let them know that the order will still be under review.
  {% endhint %}

## Pre-analysis table

<table><thead><tr><th width="184">Application</th><th width="267">Method of use<select><option value="yA3UJdWCEQYH" label="Manual" color="blue"></option><option value="dH00SMCR4SlN" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="dH00SMCR4SlN">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="yA3UJdWCEQYH">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
&#x20;**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security tends to have higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send identity validation requests as close as possible to the moment of purchase (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

## **Analysis table tool**

<table><thead><tr><th width="177">Application</th><th width="277">Method of use<select><option value="x4W91q56DvXk" label="Integrated" color="blue"></option><option value="cueqiNV1N5dP" label="Manual" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="x4W91q56DvXk">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="cueqiNV1N5dP">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
&#x20;**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send the identity verification requests as close as possible to the moment of the customer's purchase (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

## Sales recovery

<table><thead><tr><th width="185">Application</th><th width="257">Method of use<select><option value="apBizgVyL35O" label="Manual" color="blue"></option><option value="G5GEIfR2F4uE" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile</td><td><span data-option="G5GEIfR2F4uE">Integrated</span></td><td>Messages (WhatsApp)</td></tr><tr><td>Web / Webmobile</td><td><span data-option="apBizgVyL35O">Manual</span></td><td>Messages (WhatsApp)</td></tr></tbody></table>

{% hint style="success" %}
**Tips to increase your conversion**

* Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
* Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
* Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
* Send identity validation requests as close as possible to the customer's purchase moment (this also tends to increase conversion);
* After the user finishes the identity validation, inform them that the order will still be under review.
  {% endhint %}

### Credit Card Onboarding

<table><thead><tr><th width="217">Application</th><th width="259">Method of use<select><option value="apBizgVyL35O" label="Manual" color="blue"></option><option value="G5GEIfR2F4uE" label="Integrated" color="blue"></option></select></th><th>Channel</th></tr></thead><tbody><tr><td>Web / Webmobile / Mobile</td><td><span data-option="G5GEIfR2F4uE">Integrated</span></td><td>REST API</td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://devcenter.unico.io/unico-idpay/en/about-idpay/use-cases.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.