Unico IDCloud - DevCenter
HomepageAuthenticationAPIsSDKs
English (United States)
English (United States)
  • Welcome
  • GETTING STARTED
    • Unico IDCloud
    • Capabilities
    • Integration Methods
    • Capabilities and Integration Methods
  • INTEGRATIONS
    • Quickstart
    • Authentication
      • Creating a Service Account
      • Preparing to Make an Authenticated API Request
      • Additional Resources
        • Example in Javascript
        • Authentication Errors
        • Postman Collection
    • Integration by Unico
      • Overview
      • API
        • API Reference
          • CreateProcess
            • CreateProcess separated by flows
          • GetProcess
          • GetSelfie
          • GetEvidenceSet
            • Specification of the evidential set
          • GetDocumentSigned
          • GetEvidenceSign
        • Errors
      • Controlling the experience
        • Redirecting the user
        • SDK
        • QR Code
        • Customizations
      • Additional Resources
        • Postman Collection
        • PoCs available
    • Integration by Client
      • Overview
      • API
        • API Reference
          • Liveness + Identity Verification + Behavior Alert
          • Liveness + Identity Verification + Behavior Alert + Risk Score
          • Liveness + Validation (1:1) + Behavior Alert
          • Document Capture and Reuse
        • Response Scenarios
        • Additional Resources
          • Postman Collection
      • Capture standard (without SDK)
    • Webhook
    • SDK
      • Overview
      • Update Policy
      • SDK Integration
        • Android SDK
          • Installation Guide
          • Usage and Integration Guide
            • Selfie Capture
            • Document Capture
          • Error Handling Guide
          • Android Customization
          • Troubleshooting
          • Release notes
        • iOS SDK
          • Installation Guide
          • Usage and Integration Guide
            • Selfie Capture
            • Document Capture
          • Error Handling Guide
          • iOS Customization
          • Troubleshooting
          • Release notes
        • Flutter SDK
          • Installation Guide
          • Usage and Integration Guide
            • Selfie Capture
            • Document Capture
          • Error Handling Guide
          • Flutter Customization
          • Troubleshooting
          • Release notes
        • Web SDK
          • Installation Guide
          • Usage and Integration Guide
            • Selfie Capture
            • Document Capture
            • Accessibility
          • Error Handling Guide
          • Web Customization
          • Release notes
      • Additional Resources
        • Available PoCs
        • Best Practices for SDK Implementation
  • help & faq
    • Glossary
    • Help Center
Powered by GitBook

Institucional

  • Sobre nós

Copyright © 2024 unico. All rights reserved

On this page

Was this helpful?

Export as PDF
  1. INTEGRATIONS
  2. Authentication
  3. Additional Resources

Authentication Errors

In this section, you will find the possible errors that may occur when trying to authenticate on the Unico IDCloud platform.


The errors returned in the request can be identified by the codes below and have the following structure:

{
  "error": "server_error",
  "error_description": "Falha na autenticação x.x.x"
}
Name
Description

1.0.1

Check if the ID provided in the formation of "iss" is the correct tenant ID given during the generation of the private key.

1.0.14

Check with the project manager if the application being used is active.

1.1.1

The "scope" parameter was not provided in the payload of the JWT used in the request.

1.2.4

The JWT used in the request has expired. Check the value specified in the "exp" field of the payload.

1.2.5

The JWT used in the request cannot be validated. Verify the parameters provided and ensure that it was signed correctly.

1.2.6

The private key used to sign the JWT in the request is no longer acceptable. Request new credentials for the account used.

1.2.7

The JWT used in the request is no longer acceptable as it has already been used. Generate a new token to make a new request.

1.2.11

The account used is not active.

1.2.14

The account used does not have the necessary permissions.

1.2.18

The account used has been temporarily locked due to exceeding the number of invalid authentication attempts.

1.2.19

The account used is not authorized to impersonate another user account (remove the "sub" parameter from the payload).

1.2.20 1.2.21

Failed to decode the JWT used in the request. Use a new token by including only the fields specified in the "Mandatory Fields" and "Additional Fields" sections, adhering to the naming, semantics, and type of each field.

1.2.22

The JWT used in the request contains additional fields in the payload that are not allowed. Use a new token by including only the fields specified in the "Mandatory Fields" and "Additional Fields" sections, adhering to the naming, semantics, and type of each field.

1.3.1

The account used has source IP restrictions.

1.3.2

The account used has access date/time restrictions.


PreviousExample in JavascriptNextPostman Collection

Last updated 5 months ago

Was this helpful?

Still need help?

Didn't find something or still need help? If you're already a client or partner, you can reach out through our .

​
Help Center